Privacy Policy

Privacy Policy 2018-05-23T14:48:54+00:00

CMMT Ltd t/a CM Machinery Privacy Policy

This privacy policy sets out how CM Machinery uses and protects any information that you give CM Machinery when you use this website and / or contact us directly by email or telephone.

CM Machinery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or contacting us directly, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • name and job title
  • contact information including telephone, company address, email address and company website
  • The CM Machinery website only collects the information that you enter into the Contact Enquiry form

Information volunteered by you:

For a particular purpose-i.e.; for example, a personal profile, machinery enquiry details, site survey or a job application form. This information will be used exclusively for the purpose for which you have provided it. Information is not disclosed to a third party unless you have stated and / or agreed on details that require to be shared with required and / or necessary partners

Disclosure to Government-and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to provide you with the services which you request
  • to maintain our accounts
  • for billing
  • to enable us to answer your enquiries
  • for verifying your identity for security purposes
  • to send communications about new products, arrange meetings or other information which we believe you may find interesting using the email address which you have provided
  • to improve our products and services to you

The information we gather is held within our on-site CRM system that is not ‘cloud’ based but held in a secure on-site server and only accessible to approved CM Machinery personnel using designated passwords. The information held is regularly checked and updated if required.

Marketing

We would like to send you information, 2 -3 times a year, about our products and services that we believe are of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We currently do not have Links to other websites

Apart from our Website Designer – Our website has no other website links.
However, should we add website links we advise you that once you have used these links to leave our site, you should note that we do not have any control over that linked website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We hold your information on our secure CRM on-site system

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at sales@cmmachinery.co.uk or write to us at the following address:
CM Machinery, 25 Charlestown Avenue, Charlestown Road Industrial Estate, Craigavon, BT63 5 ZF, Co. Armagh, Northern Ireland

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.